We believe in our business philosophy that never stops listening from customer, and giving them what they want. In other words we have placed our customers at the centre of our activities. Marin & Maskin (T) Ltd, we have recognized the importance of listening to customer as part of our strategy to manage customer satisfaction in order to create customer value/customer benefits. We have a strategy in place to manage customer complaints, comments and question. In additional, we have placed service quality and customer satisfaction high on our list of priorities.